I ordered a replacement water tank for my Tefal Iron.
The part was delivered and in my opinion was badly packaged. There was insufficient bubble wrap resulting in the container being broken.
I contacted customer services and of course was advised I would have to return the broken part before receiving a refund.
I was given the option of reordering at an additional cost or wait till the package was received at the suppliers, then getting a refund, before placing an order.
I have reordered but this has cost me over £50.
I will of course get a refund but it was a rather costly layout. If more care had been taken and the item properly packaged this would not have happened.
At the last minute, after having purchased a jacket from a large store I looked at the Country Attire site.
I was wrapping the first jacket to give to my husband as a Christmas present and thought the quality was poor.
I chose a Barbour,placed my order in the morning and it was delivered the following morning!
I couldn't believe the service. This was Christmas!
The jacket quality was more like I expected.
My husband is small and the sleeves were about half an inch too long but this will not be a problem to alter.
Will I order again? Yes.
Searched the Internet for the best price for a new Bosch washing machine as my last Bosch had given such great service.
I saw the price on Electrocentral and was surprised at the price difference.
Never having heard of them I decided to take a chance.
I can recommend the company from the time I ordered to the time the machine was delivered.
Made order on Wed delivered on Sat!
Communication great throughout. Kept updated, could track order.
A big thank you to the delivery men telephoned me between 5-10mins before the delivery. Extremely polite.
Will most definitely deal with the company again .
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