Simon´s profile

Reviews (2)

ao.com

Product insurance aftersales spoilt an otherwise faultless service.

Great price, delivery and simple to understand website. However the call to take out appliance cover I felt was unnecessary as I was nearly left with a policy with free cover for 3 months which I would then need to cancel to stop me being charged further when I can already receive a statutory 12 months guarantee by law

27 April 2013

Reply from ao.com

Dear Simon

Thank you for your review.

I am sorry to hear about your experience regarding the warranty cover and I can understand your concerns.

The worry free warranty plan is an option we offer customers to give them peace of mind and extra security. It also covers you for any accidental damage and general wear and tear that your manufacturer warranty will not cover. However, this is your decision and something you should not feel pressured in to. I will pass your comments on to our quality team to look into.

Please accept my apologies for any inconvenience caused.

Kind regards

Michael - Appliances Online

musicMagpie

Simple easy transaction, plenty of feedback.

Weighed up selling PS3 games on Ebay but not having a great deal of time to list bundles of games for a little less earning potential and a lot less hassle thought I would use Music Magpie again. Great service simple to use and always kept informed of current order progress. I would use again without question.

Simon´s profile

profile image of Simon
Simon
Reviewer
United States

About