Miras Nakipbekov´s profile

Reviews (1)


My experience with viagogo

I have just bought two tickets for Depeche Mode concert to be held in May 29 in London's O2 Arena. I have received a confirmation, and viagogo was quick enough to withdraw the money from my account. What worries me is that the e-mail says the tickets are going to be sent 3 to 5 days prior to the event which means I might not be able to pick them up in Kazakhstan which is where I am from as I would be leaving for London three days prior to the concert. Is there any other way I can pick the tickets up in London?

12 March 2013

Reply from Viagogo

Hi Miras,

Event organizers typically issue tickets very close to the event date, often as late as one week before the event. Once the seller receives the tickets, they will be shipped via track and traceable postal services. You will receive an email to notify you that your tickets have been shipped to the provided delivery address along with a link for you to track your order.

If you are traveling please provide us with an alternative address 48 hours before you travel if you haven't received tickets so we can send tickets there instead.

The viagogo team!

Miras Nakipbekov´s profile

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Miras Nakipbekov
United Kingdom