Gemma Davros Cashill´s profile

Reviews (1)

Bloomindelightful

They don't even deserve 1 star...report to trading standards!

My mum wasn't around on Mother's Day as she was on holiday. As website suggests you can select a date for delivery. I emailed to confirm this and was told it would come up during checkout.
Nothing came up so within minutes of placing order I emailed asking if flowers could be sent later as I'd been advised they could. I was told no as perishable items cannot be cancelled. I did not want cancellation I wanted an amendment on delivery. Emailed back and I've been ignore, ignored and ignored again.
Sought legal advice who agreed there is no option to select a date for delivery and emailed them. Ignored again.
They were delivered last fri. My mum came back today to find a wet box at the side of the house with some half dead flowers that were half the size of those advertised. I will be sueing for damages and lying to increase sales/false advertisement.
What I find particularly ridiculous is that other people who WANT their flowers on time don't get them, but I had the opposite problem. It's as if bloomin delightful (more like bloomin terrible) intentionally try to piss their customers off.
SO ANGRY!!

Iain McCulloch found this review useful

Gemma Davros Cashill´s profile

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Gemma Davros Cashill
Reviewer
1987
Derby, United Kingdom

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