I've used m and m direct for over six years there prices are really low I like the website and range who ever was moaning about charging for returns is a bit confused when you place and order you get the option at the end for returns labels £1.50 I always buy multiple orders so I choose this because its so much easier than having to arrange it yourself just pop the sticker on and take to a local post office done. They have always credited my returns and let me know by email promptly . I can't say how good the customer services are as I've never had to call them in all this time so for worry free Internet shopping you can't go wrong
I ordered the item on wed 6th for Mother's Day as they state 48 hour delivery. I emailed them on the 9th as still no sign I didn't get any replys till mon 11th and they said they're are out of stock even tho there site said they did. So my son had nothing to give to his mum. Nigel will give all the excuses under the sun the fact is its happend before check the other reveiws it's not good enough I suggest they do monthly stock checks to stop anyone else being let down I'm very unimpressed
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