i along with my son bought my grandaughter a pair of trainers size junior 10 white,, when reaching home the trainers in the bag were nike size adult 5 black, At a real inconvenience returned the trainers the following day, The staff on the returns desk couldnt deal with the complaint???? so called the manager,, 20 mins later i am still waiting for the manager, 9.45am and the shop was empty, i had to go look for the manager , i found her doing a stock take with a young fella haveing a laugh and joke,, obviously more important than sortin my problem out, Then they insisted it is not there policy to refund money, even though it was there fault i took the credit note as at that point i had almost lost my temper ,, i think its probably a scam that they do,, chargin £35 for an item that wasnt ours , the item we had purchased was £17;99 now we have a credit note for £35???? never will i buy anything in there again,, the shop was Haringay north london,i tried contacting sports direct to complain but cant get through to them ,, RUBBISH STUFF an cheap nasty staff,, oh an the manageress was pulling faces behind me as i was leavin the store, not realisin that my daughter was watching her!!!
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