Les Garbutt explained everything brilliantly. He took the time to properly understand what we were trying to achieve from equity release and when making his recommendation made sure that he covered the drawbacks as well as the positives. We at no time felt we were being sold to or pressured in any way. It was like inviting an old friend in to our home! Since taking away the completed forms he has taken time to telephone us twice within 3 weeks to keep us in touch about how things were proceeding.
We at not yet at the point of receiving funds but so far a very positive experience.
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