Ryan Munns´ profile

Reviews (1)


Friendly, Fast and Efficient

I have been shopping with Surfdome for many years and always receive the highest level of service.

Every time I have a worry or a query, their customer service team are always there to put me at ease (I am quite a nervous online shopper). Even when something does go wrong (my original order got lost by the by the ever amazing Royal Mail...NOT), so they replaced the order and upgraded it free of charge to a courier. It arrived the day after I spoke to them and although I spoke to a different member of staff every time, they were always friendly and did not mess me around with a patronizing speech.

It's seems to have gotten a bad rep on here, so it's really weird.

Always a great choice of brands and the price is always amazing. Even when the items are not on sale, they still always manage to beat other online retailers.

All in all, a great site with great staff, great prices and a great operation!

14 March 2013

Reply from Surfdome.com

Dear Ryan,

We are glad to hear you are happy with our service. Keep shopping with us!

Kind regards,

Ryan Munns´ profile

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Ryan Munns
London, United Kingdom