Ms s reddington´s profile

Reviews (1)

Card Town

Poor service and late delivery

My mother was extremely disappointed to receive her Mother's Day card on Monday 11th March...a day late despite my ordering it in plenty of time. I have sent an email to complain but it's been ignored. I would not use this company again as it resulted in upset all round and a waste of £4

15 March 2013

Reply from Card Town

Hi Stephanie,

Unfortunately because you requested a dispatch date of the 8th of March, and we say allow 3 working days for delivery, you didn't allow enough time for Royal Mail to delivery your card in time for Mother's Day.

Really sorry about this issue but unfortunately we can only work to the dispatch date as per your request when ordering.

Kind Regards

Ms s reddington´s profile

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Ms s reddington
Reviewer
United States

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