claire´s profile

Reviews (3)

ghd

Very helpful friendly staff

Customer service is amazing, fast response to emails, all in all a great smooth order, fast delivery, 100% happy :)

boohoo.com

Good respond to email

Although I had a quick response to my email, my delivery didn't come as quick as it says on the website. It arrived a week late and ruined my plans of what to wear for the occasion it was bought for, don't get me wrong, when they arrived they looked great on, and although i didn't get to wear them what they were bought for, there are other occasions.

05 April 2013

Reply from boohoo.com

Hi Claire,

Thank you for taking the time to provide your feedback and I am sorry to hear that you have been disappointed with our delivery service.

When using our UK Saver delivery service, we aim to deliver your order within 4 working days and the majority of our orders are successfully delivered within this time. However, on occasion it can take slightly longer as this is an estimated delivery timescale.

Please accept my apologies for any inconvenience caused to you.

Kind Regards,
Kelly

iflorist

Quality didn't match price paid,

I bought two bunches for Mother's Day (mum and step mum) one sent was beautiful and the second didn't match the price I paid, very disappointed as I've had no response to the email I sent.

Deborah Gilland Andrew Gillibrand found this review useful

claire´s profile

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claire
Reviewer
United Kingdom

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