Tracy Cotton´s profile

Reviews (1)

ghd

Great product, not so great delivery.

I order a pair of straighteners from the web site on a next day delivery. These did not turn up the next day, but the day after, 2 days having to stay in the house.
Once they arrived, the straighteners are amazing, a lot hotter that my last pair and the colour is great too :-)

20 March 2013

Reply from www.ghdhair.com

Hi Tracy,

Thank you for your recent review.

As the official ghd website we pride ourselves on our customer service and understand the importance of swift delivery and we apologise that on this occasion we did not meet our next day delivery promise.

We can see that a member of our Customer Service Team has been in touch and if you need any further details please do not hesitate to contact us on 0845 330 1133.

Once again we apologise for any inconvenience caused.

Regards,

ghdhair.com

Tracy Cotton´s profile

profile image of Tracy Cotton
Tracy Cotton
Reviewer
United Kingdom

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