Anthony Enticknap´s profile

Reviews (1)

DPD UK

Really happy with the service

Update: I've since had two or three more deliveries from DPD, and since my initial review, the company has added the ability to see the name of your courier, where he is, which number you are in his delivery queue, and you're given a one-hour time slot, which is immensely useful. Excellent service, DPD. Keep it up. Oh, and thanks to Tomas, the chap who delivered the last two packages.

I've had some pretty bad experiences with couriers in the past (particularly Yodel), with them not being able to find my flat. With DPD, the driver had a package for me (a repaired mobile phone from Samsung) that was missing part of the address. Thankfully, he simply gave my mobile number a call, because it was printed on the envelope (such a simple yet effective idea), and I came out and got my parcel. And it was delivered within the one-hour time slot that was specified.

I'm sure DPD is probably more expensive than Yodel, but at least your stuff gets there and isn't thrown over a fence. You get what you pay for, after all, and with DPD it seems you get high-quality service.

Anyway, thanks to DPD and the driver himself, who was very polite.

14 March 2013

Reply from DPD UK

Hey Anthony,

Great to hear that our driver showed such initiative to ensure a smooth delivery process! I'm glad that things went down so conveniently :)

Enjoy your phone. I hope we visit you again soon!

Kind regards,

Bobby.

Anthony Enticknap´s profile

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Anthony Enticknap
Reviewer
1980
United Kingdom

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