Ann Marie Muirhead´s profile

Reviews (2)

Trustworthy company that you can rely upon on

I had no trouble in cancelling my order and getting my money back when the delivery date did not suit me.


Great service, terrible product

The pole was extremely difficult to bend to fit the bay window. The instructions were followed precisely but we still ended up with a warped and twisted poor excuse for a curtain pole. This product is not for the faint hearted!

14 March 2013

Reply from The Poles Company

Thank you for taking the time out to review. We always find it a great disappointment to find out about a problem here for the first time before getting an opportunity to help resolve a it. We know the product well and your description is contrary to our experience of it and would like to know what has happened in this instance. We will be in touch to see if you can provide pictures of the installation.

Ann Marie Muirhead´s profile

profile image of Ann Marie Muirhead
Ann Marie Muirhead
United Kingdom