Having spent a long time choosing a suit fabric and going through measuring process I was extreme dissatisfied with my suit. The measurements were wrong and The fabric was so stiff it could stand up on its own. I thought this might be starch so i had it dry cleaned and carried out the adjustments. It was still a disaster.
I wanted my money back but after months of emails was to I could only get a replacement suit but word not be refunded the money I spent on adjustments or postage for returning.
I decided to try again and chose a different fabric. Again what arrived was not suitable. The waistcoat it so tight it cannot be worn and the jacket is too short.
Having contacted customer service I have been told I will not get a refund and thank you for my understanding!
A terrible service. I would not recommend and would urge others to go to a tailor in person.
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