I ordered the flowers from you on Monday night for Tuesday delivery. My sister rang me about 4.30 Tuesday to say they had not been delivered. I was a bit cross and sent you an email complaining. Mum rang me at 9pm to say thankyou for a beautiful bouquet - far better and fresher than other flowers she has had sent like this. She had been busy with visitors and had not had time to ring me earlier - they had arrived at 5pm and I had thought she was not going to get them. I would have preferred them to be delivered earlier than 5pm but the quality and presentation was superb and that more than makes up for late delivery
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