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Reviews (1)

City Link

Unimpressed

I Ordered two 19 inch tyres from a company. Supposedly out for delivery yesterday at 0600 from my "local" city-link depot which is 50 miles away. Waited in all day, guess what, no sign of them (how did you guess!!)

I Checked the tracker website this morning and apparently these tyres were delivered yesterday at 2100 and signed for by "Scanner?" but to where and by whom?

I rang up the helpline this morning and the chap I spoke to told me it appeared to him the items were never put on the van in the first place and he was very confused and didn't know what was going on (I had to sit down at this point!). He spoke to the local depot and then came back and said it appears the items have "gone walkabout" (in his words). I asked if this meant he had lost them, he replied yes. (how can you lose two 19 inch tyres?). I have to call them back at 1300 today (note that I have to call them!) to find out where the items are, which of course means I will not receive them today even if they find them.

I am absolutely pi**ed off with crap delivery companies in this country and by far City-Link are the worst. They even boast about how they keep their promises and deliver when they say they will on their website. I give them two stars only because the chap I spoke to was not actually rude to me, otherwise it would have been one.

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Andy Jenkins
Reviewer
1973
Yeovil, United Kingdom

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