It may seem a little daunting at first to set up an account but Bullion Vault do walk you through it step by step with clearly written instructions, and with the help of a friendly customer service if you need them. Once you've set up your account and added funds to it, then it couldn't be easier to buy and sell. One tip is to allow a little time to get familiar with the site. On the point of security, I have always been given assurances by Bullion Vault that they do actually hold physical gold/silver in a vault on their customers' behalf, but taking personal physical possession seems somewhat prohibitive because of the cost, and this appears to be their deterrent for you doing so! I would have no hesitation in recommending Bullion Vault in the short term, but if things heated up with the banks I would still challenge whether I held physical gold or just a promise! Time will tell.
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