As a rule I try not to use internet based businesses because I'd rather have the personal contact with who I'm dealing with. However, My experiences with my local electrical factors have been disapointing with stock not available, incomplete orders being delivered, delivery lead times not adhered to. As a business I cannot use companies that don't perform, or at the very least do as they promise. Fastlec supply the same goods cheaper, faster and more reliably I cannot find fault with the service so far. I recieved one faulty RCBO as part of a fastlec order, I rang them; next day a new one arrives along with a free post envelope to send the old one back. The credit for the faulty one was paid within days, this is the service I require.
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