I have bought from Big Dug before without any problem so I had no hesitation in placing an order with you again.
Sadly it did not go as well this time! The delivery was two days late and I suspect would have been even later had I not supplied specific details for the delivery. This really should have not been needed as we receive deliveries daily from many different companies without any problem at all. Then when the units were delivered I found that one package had sustained damage to one corner resulting in 5 shelves being unusable - I just hope that the delivery of the replacements doesn't take so long. I received a partial refund of the delivery charge but I would rather have had everything on time and in one piece!
I suspect that this was a one off blip as previous deliveries have been faultless, lets hope so!
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