Jo Edwards´ profile

Reviews (2)


fantastic customer service

Saw some clarks shoes in a local shoe shop but they didn't have my size so came online and was pleasantly surprised to find them at Bells shoes £6 cheaper. I ordered my shoes very easily which arrived within 72 hrs however the fit was not too good (completely my fault for having awkward feet!) So reordered a new size and they too arrived promptly, no fuss or hassle to return the previous pair as everything needed was in the original package, right down to a pen to fill out my form! Received an email within 2 days of returning to say i'd been refunded. I will be looking for my childrens school shoes next! Your customer service is excellent, if only more companies followed your example, keep up the good work.


Would thoroughly recommend!!

Service was excellent, ordered a pair of swimshorts for my sons school swimming lessons at rather short notice and wasn't disappointed as they were delivered within 36 hours. Good fit too. Well done Simplyswim will definitely use you again.

Jo Edwards´ profile

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Jo Edwards
United States