we accepted a quote for a house removal, and paid a deposit of over £200, our chosen courier did not contact us, when we contacted him, he said he was sorry but he had a lot on. We ended up hiring a van and doing the job ourselves, but shiply will not refund our money. We have seen other reports of this happening, and also a report from the advertising standards authority criticising this policy.
Our house removal is still listed on Shiply's website as succesful, but it was definitely not succesful for us
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