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need my dress

I ordered a dress over a week ago with next day delivery, it turned up the next day but it was a cardigan not a dress, i have been in contact with the customer care team and they sent me a freepost label and i sent the cardigan back yesterday, i was then told if i sent them a copy of the proof of postage that they would send me the dress as soon as the recieved this. i emailed it to them last night, still no response, i just sent another email and yet again no response. i need the dress by saturday!

15 March 2013

Reply from Missguided

Hi Zoe,

I cannot apologise enough for this mix up with your order. However I am pleased that an advisor has dealt with your query and re dispatched the correct item due for delivery before Saturday.

Best Wishes,
Grace xx

Zoe Neale´s profile

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Zoe Neale
Horley, United Kingdom