Alan Colegrave´s profile

Reviews (1)

Scan Computers

Company may be OK untii something goes wrong

About a year ago I ordered a Nvidia graphics card. I did not use it immediately intending to update several other items at the same time. Plugged in the card and nothing much happened - very distorted images. Plugged in old one and it worked. Definitely the Graphics Card. Returned it to Scan. After about two weeks got fed up waiting and bought another card from elsewhere. Eventually Scan confirmed the card was faulty. They could not replace it so offered me a refund some £20 less than I had paid for it. That was last August. I written to them around 5 times and not had any replies. No refund or credit has been forthcoming. Guess that I will have to sue them in the small claims court. Beware fellow buyers. They may know about their products but it the fails, they lose interest and do not answer Emails etc.BE WARNED

Alan Colegrave´s profile

profile image of Alan Colegrave
Alan Colegrave
London, United Kingdom