I ordered a new custom desktop from DinoPC. The web site is smooth and the information on different components clear and precise. The only glitch I had was on choice of OS. I am not sure if this was my fat fingers or an issue on the customiser but the upshot was when the order confirmation came through it was for Windows7 rather than 8. The moment every online shopper dreads - I needed to call the customer services line. The dread quickly departed when my call was answered quickly by a very helpful chap who was able to review my order and amend the OS selection then resend the order confirmation email.
Fast forward 2 weeks to delivery time and, again, I was pleasantly surprised that the chosen courier service (through Interlink) informed me when my parcel would arrive by text. I was able to reschedule quickly and on the day of delivery they confirmed an hour delivery slot.
As for the product itself, it's a very smart bit of kit. I opened the case up and had a look inside. All the components are well seated and the cabling is some of the tidiest I've seen in a PC.
Clearly this is a company that has thought through not just it's product but the whole purchase and fulfillment process. I'm not likely to buy another PC anytime soon but I will heartily recommend them to anyone who cares to listen.
Very well thought out and informative post sales service. I was kept fully informed of my order's progress from initial confirmation and dispatch through to delivery.
The shelves were well packaged and assembly instructions were very clear.
Initial impression of the strength was a little worrying (these were the budget line of shelves), but once fully assembled they are rock solid. All the parts were well engineered and fit together accurately.
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