James Hayward´s profile

Reviews (1)

AudioVisual Online

Their couriers (DPD) repeatedly failed to show up

I ordered a wifi adapter for a home cinema amp. the whole installation was delayed by a week because the AVOnline couriers, DPD, repeatedly failed to deliver. despite this their web tracker system said they'd called at the house but nobody was there. Not true!!! I'd been at home waiting for the delivery but nobody showed up. The comments by the driver said Landmark - White door, but we dont have a white door nor do any of the neighbors! just lying because they wanted to wait til they had several items to deliver to my area (St Ives). In the end I had to chase this myself and speak to the driver to get him to turn up. Total nightmare. Will never buy anything from this company EVER again.

James Hayward´s profile

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James Hayward
United Kingdom