Michael Barrett´s profile

Reviews (1)

DPD UK

excellent

I was really dreading my parcel getting delivered after reading the comments but the service i got was perfect. I was given an hour slot from 12.25 to 13.25 and bang on 12.25 my buzzer went and there was the friendly driver with my parcel in perfect condition thank's for a great service.

Jeremy Perkins found this review useful

15 March 2013

Reply from DPD UK

Glad to hear it Michael!

While we're not pleased with the rating we have on Trustpilot (we're working hard to improve it!), it's important to remember that this is only a tiny minority of the overall number of deliveries we make on an annual basis. People are always more likely to report a negative rather than a positive experience, which goes a long way to explaining our rating on here.

Anyway, it's great to hear from you - we really appreciate it - and I hope you have a good weekend :)

Thanks,

Bobby.

Michael Barrett´s profile

profile image of Michael Barrett
Michael Barrett
Reviewer
1980
Liverpool, United Kingdom

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