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Reviews (1)

Babla's Jewellers

Hassle - Incorrect Item Delivered

Quite disappointed as the Gucci watch strap was so expensive £60 so I expected an excellent service to reflect the excellent price (i could have got a copy for less than £30 off ebay)

Unfortunately a lazy mistake was made and I was sent a brown strap when I ordered a black one, simple mistake but not one my company would have made. Just thought you should know.

After a phone call the helpful assistant made amends but I still had to go to the bother of repackaging, travelling to the post office and cash flowing it all - not an ideal transaction - in my experience ebays better!

16 March 2013

Reply from Babla's Jewellers

Thank you for your feedback. We apologise that the incorrect item was delivered as a result of picking error and the inconvenience this has caused.

When such situations do occur we endeavour to resolve them in a timely manner to avoid further inconvenience. Please find a discount code of 5% as a gesture of goodwill to use on future purchases "TP5".

Karen Lamb´s profile

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Karen Lamb
United Kingdom