Greg Poland´s profile

Reviews (1)

tripsta.pl

Reservation cancelled, no refund in 60 days

We've book plane tickets via tripsta. In 2 months tripsta cancelled them and did not offer any good possibilties to change the trip. They just said that refund will be on my account in 60 (!) days. After 65 days there is still no money.

Use anything else, even when you've to pay more for the service.

21 March 2013

Reply from tripsta.pl

Dear Mr. Greg,

Thank you for your review.
We are very sorry for the delay. As our customer service has already informed you, the refund has finally been proceeded. Due to bank procedures, it may take 1-3 days until the amount will be reflected.

We apologize for the inconvenience and thank you for your understanding in this matter.

For any further information, please contact our customer service at rezerwacje@tripsta.pl

Your Tripsta - Team

Greg Poland´s profile

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Greg Poland
Reviewer
United States

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