I needed to build a gaming laptop for the household Minecraft addict. After specifying my system using the well thought-out configurator, I checked online to see if I could better it with an off-the-shelf system, and I couldn't. So I ordered, and found the flow of email during the build, test & delivery period reassuring. It took about a week to arrive, slightly ahead of schedule. Performance lives up to expectations. The only fly in the ointment was non-functioning trackpad drivers, which I found a fix for on the forum without much trouble.
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