Sandra Preece´s profile

Reviews (1)

Outdoor World

Very quick but wrong item sent..

After trying on a pair of Trekmate gloves in my local camping store (who didn't have the correct size) I thought I would treat my self to a pair. Found them at Outdoor world £2.50 cheaper so I ordered them and 3 days later they arrived, BUT they weren't the ones that i had ordered. I'm a lady who likes a bit of colour so the ones I chose were black with a purple flower on the front,the ones that arrived were plain black. I emailed to explain the situation and after waiting a while i then rang,explaining the situation again. I was told that they would get back to me soon. I waited again and after 3 hours I phoned back and was told"the people in the warehouse couldn't find the gloves that i had ordered so they put the other ones in instead" I'm Waiting now to see if they can get me the correct ones in stock.. So far im not impressed in having to chase this up.

Sandra Preece´s profile

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Sandra Preece
Hereford, United Kingdom