Laurie King´s profile

Reviews (2)

Waltons Garden Buildings

Excellent service

Great service, e-mail day before delivered, phone call from driver 15 min before, which really helped (with school runs, etc). product was as described, good quality panels for money. Done us a great job, Thanks

HomeOutlet Online Limited

Not delivered when promised!

I phoned up and ordered a pump on a friday asking for it to be delivered Monday, they said this was not possible, but if I paid £9.00 it would definatly be delivered tuesday by 10.00am, I told them this was very important as the house had the water turned off due the old pump leaking and a new tentant moving in on the tuesday. It wasn't delivered! When I phoned up they said it was still at there warehouse!!! They then sent it out for next day which I then received. Basically I lost 2 mornings work and had a very unhappy customer..Will not use again.

28 March 2013

Reply from tapoutlet.co.uk

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Laurie King´s profile

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Laurie King
Reviewer
United Kingdom

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