After seeing these reviews I made a call to bozowi before sending my phone off ... I CAN ONLY THANK THESE OTHER USERS FOR LEAVING REVIEWS!!
Depsite entering my IMEI number into their system when requesting the quote ... i was given a price of £231 and rapidly provided with an envelope to send my phone off to them in.
The phone call to the <external link removed> number confirmed that (despite my phone being in mint condition and meeting their specified criteria) that I would only be offered £181 for the handset .... a £50 charge to unlock the phone from vodafone!!
The lady that I spoke to, despite this not being her fault, was sharp and unsympathetic and could only offer excuses that she soon contradicted when I challenged her. I assume that she is well versed and such conversations are what her 9-5 day consists of. THIS IS DISGUSTING ... IF THEY OFFER ONE PRICE FOR IPHONES ON A NETWORK AND ONE PRICE FOR PHONES THAT ARE UNLOCKED THEN THIS SOULD BE CLEAR AND OPTION THAT IS SELECTED AT THE POINT OF QUOTATION. It is also strange that no other recycling companies opperate this ridiculous policy. I have recycled phones with <external link removed> and also <external link removed> and i was credited the amount that they quoted in a reasonable time. I am only glad that I called before I sent my phone, or else I would have paid £7 to ship my phone to them and then a £10 charge that they apply to request my phone be returned once I would have received the insulting offer of £50 that is far less than their competitors.
I suspect that this company operate this policy so that they are the cheapest company in the compare polls ... yet they never have any intention of giving this price ... and then they make a profit of at least £3 even if you request your phone back. By definition they are an unrepeatable company.
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