I purchased 3 items for which I paid in full. I waited a week for my delivery then had to call their Customer Service only to be told that one of my items was not in stock. They didn't bother to contact me even though they had my contact information. I had to wait another week for 2 of my items. When my order arrived, I quickly realised that they had sent the wrong item which was half the price of the item I had ordered. I telephoned Customer Service only to be told that I had to return the item at my own expense before they would dispatch the item I had paid for 2wks previously. I had to wait another week before finally receiving my item. I had to then telephone Customer Service a week later to ask them to refund the postage I had paid. I finally received email from Complete Care - a one line apology for the delay. Shocking customer service.
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