My delivery was scheduled for this afternoon and I was at home during this time. Seeing as I live in halls, I was expecting the driver either to call my mobile number (which they have seeing as I received a text in the morning saying it was out for delivery) or use the intercom to call my room. When the time slot passed and no parcel had been delivered I went downstairs to check whether there was a calling card. No calling card. And so I went on the site to track my parcel and there it said that there was no one to sign for the delivery! Well, if you don't make your presence known then how am I supposed to open the door??? Apparently DPD are great if they find your doorbell within the first 3 seconds, and not so great otherwise. So I have tried contacting you through your enquiries service to leave further instructions to the driver... i.e.: let me know via telephone that you are downstairs. I have had no answer.
Jeremy Perkins found this review useful
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