Vivien´s profile

Reviews (1)



Ordered shoes in size 5, wrong size sent (6) returned size 6 and - guess what, size 6 received again. Same shoes??? Not impressed at all.

18 March 2013

Reply from Spartoo

Hello Vivien,

Thank you for your review and I do apologise for the inconvenience caused. Did you contact our customer service about this right away when it happened to you for the first time? That way if there is an error in our stock, we can also rectify it to avoid this happening to other customers.

If you have any further questions or concerns about your latest return, I would encourage you to contact our customer service and we would be happy to take a look!

Kind Regards,
Katie, Spartoo Customer Service

Vivien´s profile

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United Kingdom