Eyal Shechter´s profile

Reviews (1)

viagogo

Please send me my tickets before it is too late -I just want to get them before the game

I promised my kids to take them to the game between France and Spain.
I bought the tickets through viagogo many months ago.
It is now ten days to the game , I will have to travel to France soon and still no tickets.
I already sent 2 emails but getting back automatic answers. Not feeling anyone trying to help.
I do not have an address in France yet, so I asked them to email the seller to see why he is not sending the tickets and how long it is going to be on the way.
I am sure tickets are already available or at least I will know where I am standing.
My order is 2818124
Eyal

Every day I am calling 3-5 times as tickets were not sent yet
I am begging for the support center to call the seller as I believe he is not going to sell the tickets
I am getting promises that someone will call me back but I am waiting
PLEASE send me the tickets


We got tickets today too long but we got them

18 March 2013

Reply from Viagogo

Hi Eyal,

We apologize for the delay in receiving your tickets. viagogo is a marketplace that relies on individual sellers to provide the tickets that they are selling. We make every effort to ensure that buyers receive their tickets in time for the event.

I have looked into your order, your seller had an issue with creating the shipping label due to address changes, however that issue has been fixed and the tickets will be sent out tomorrow to your France address. An email will be sent to you once the tickets are sent out with the tracking number so you can track the delivery.

Thanks.
The viagogo team!

Eyal Shechter´s profile

profile image of Eyal Shechter
Eyal Shechter
Reviewer
1964
Tel Aviv, Israel

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