Staff have been very helpful and follow up was quick from them but the fact that the order will arrive many days late and the initial confusion around price means that I have to rate the service low. The website gave a price which it said would have no delivery charge and then this charge was added when I actually placed the order. I am still not sure how much will come out of my bank account and I still have not received the product which was due to be delivered three days ago.
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