My product was delivered in tip top condition by very helpful delivery staff..The only thing i can say that would help completely happy would be to give the customer a ring shortly after the purchase to explain when a delivery will be arranged. I purchased on the Monday and didn't receive any phone call and on the Friday at 4pm i rang and was told i would be receive a call on the Monday..I didn't, so i rang back again at 4pm and was told someone would ring me the next morning or i could call myself and arrange delivery. This is what i did and they said they would deliver next day and would ring an hour before. i thought " great, gives me time to pop back home from work ". They did deliver next day but did not ring an hour before. It was pure look that my partner had finished work early and was home. Even though my product is fantastic and i'm so pleased, it makes me a little unsure if i would use this company again due to be unorganized booking of the delivery service. I must add they were very apologetic.
I ordered a Multi Gym at a saving of £300. I was told box was damaged...when it arrived the box had a slight rip in it but nothing I would look twice at. Nothing was damaged or missing in the box and it was delivered in 7 working days. Will be using this company again... My Gym has now been put together with my own hands, just got to start using it now...lol..
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