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Reviews (1)

Watersports Warehouse

Lack of communication

Having placed my order, and have to wait 4 days for delivery, on chasing the order has not been sent, as items not in stock even though order was taken over the web. I have now recieved part of my order after 7 days!. But still waiting for the last item.

16 March 2013

Reply from Undersea Adventures Ltd

We have to hold our hands up to this one, we made mistakes, and have apologised to Mr Taz who has ordered from us on previous occasions. Unfortunately we are struggling to get the last item, Mr Taz ordered 2 of the same item, we only had one left in stock and the manufacturer is out of stock.
We do try very hard to provide the best service but occasionally we make mistakes.
Mike George, Managing Director.

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Mr Taz
United Kingdom