Tom Bell´s profile

Reviews (1)

www.geyser.co.uk

Not Great

Item arrived in good time. It appeared to be well packaged, only to find a big dent in one of the cross rails. Due to time had to install back to front in order to conceal dent. Didn't think it got particularly hot either!

18 March 2013

Reply from Geyser Radiators Ltd

Hello,

I am sorry to hear your ail arrived dented. This is something that can unfortunately happen with any product whereever you buy it.. coruier damager. We would of course have replaced this for you even you had let us know.

If you wish you can send photos of the damage and we may consider offering you a good will refund towards the damage incurred.

As far as the heat output is concerned, the rail will give out the BTUs listed on our website (or watts if electric). It sounds like you may have under specified what is required and you may have needed a larger rail?

Regards,
Alex Ramsay
General Manager

Tom Bell´s profile

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Tom Bell
Reviewer
United Kingdom

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