I ordered a BBQ as a birthday present, the dispatch date was assured as within 2 days on the website. I was then advised that in fact it would take between 5-10 days having placed the order. This meant that it was not delivered in time for the birthday, which was a disappointment. I then left for a holiday abroad, it was lucky that I had arranged delivery to somewhere other than my home address. I am still not sure whether it has arrived! Sadly with all of this wonderful weather the opportunities for lots of bbqs have been missed.
I was very satisfied with the advice and service I received from this company. Martin Hewitt was very approachable, patient and always willing to give me comprehensive and understandable responses to my multiple queries as I attempted to 'plough' through what I perceived as a very complicated process. He inspired trust in a reputable company. Everything was carried out efficiently, but without my feeling pressurised in my decision making.
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