I am really impressed with the products that we have had and any time I have needed to talk to someone over the phone, they have been very helpful, polite and cheerful. I love the tracking service and the fact that they always contact you to let you know what time your product will be arriving e.g. morning or afternoon. So often you are told the day of arrival but that is all. When I have had to return a product because it might not have been quite what I wanted, it has been easy and I have been promptly refunded. All in all I love Isme.
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