I was happy with the price and ordered over the phone, I received a text to say delivery would be on the 9th and we had to organise someone to be home to unlock gates etc to gain access, however nothing arrived, I called and left a message (after hours as we waited all day until 6) and was text back the next morning saying they would deliver that day, so again had to make sure someone was in which was a bit stressful as we are busy, (isn't everyone!) when the driver came he said they had not even tried to deliver on the 9th, so was a bit annoyed but it didn't really matter as we didn't require the oil urgently. It would have been nice just to let us know in advance.
After researching and deliberating and generally time wasting I ordered my fab new hairdryer and it arrived the very next day, what a great service! Emails all the way kept me informed at every step. And as with the straighteners I have had years, the product is exceptional too. It is quiet, lightweight and does exactly what it says on the tin! My fine very frizzy hair is somewhat tamed and dried in record time, it looks healthier and the free heat protect spray is good too, I do still have to use straighteners but when I do my style lasts until my next wash, unheard of before, I usually wake up looking a bit like a gonk! (Remember those?) all in all really pleased.
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