JANET and thanks for your order´s profile

Reviews (2)

Clickbasin.co.uk

great service

fast response and sink looks good

PhysioRoom.com

strange sizing - company contacted me offering a refund

It said to measure from elbow crease to wrist bone - so I ordered small even though my measurement was still a few cms short for small. Small is too tight and so ordered medium a couple of days later - have a broken shoulder and couldn't be bothered contacting the company again to query the size, needed a sling asap. No issue with delivery etc. Most people consider elbow crease as the inner elbow, perhaps they should be clearer - do they mean the outer elbow bone? That would make more sense with the sizing.
GREAT SERVICE FROM PHYSIOROOM - CONTACTED ME AND OFFERED A FULL REFUND TO MY CREDIT CARD.

19 March 2013

Reply from Physioroom

Hello

Thank you for your recent feedback.

Following on from our telephone conversation, i have sent accross a free returns label for the original item to be returned to us for a full refund.

I will also pass the above information on, regarding sizing to the product manager to have a look to see if any changes need to be made to the size guide on the website.

If you do have any problems with sending the item back to us, please do not hesitate to contact us.

Kind Regards

Evette

The Physioroom Team

JANET and thanks for your order´s profile

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JANET and thanks for your order
Reviewer
United Kingdom

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