Mr M G Harrison´s profile

Reviews (2)

Interlink Express

Bad, very bad service

Letter sent to Interlink Express:Waiting in and tracking this parcel on line I was informed that a calling card was left (no one had called), so I arranged to pick up the next day. After driving eight miles to the depot I was told I had already collected the parcel!! It had been signed for by a Mr Gardiner, your staff obviously had not checked his identity with the details on the parcel. I recovered my parcel from Mr Gardiner who was not pleased the calling card had been pushed through his letterbox, he asked your incompetent staff "are you sure this parcel is for me", "positive" they said.
What a shoddy service you provide right from the van driver to your depot staff.
This is not the first time I have had problems with your service and in the future will refuse to do business with anyone who uses your company.

09 September 2013

Reply from Interlink Express

Hi Mr. Harrison,

I'm sorry to hear that this was your experience. This is certainly not the sort of thing we like to hear. Please be assured that we have forwarded a copy of your review to the relevant depot so they can look into what happened here.

Kind regards,


Audio Express (Creative Audio)

Value, efficient, friendly customer service, could not wish for more!

My Yamaha RX-A2020 came the next day (great). Setup was simplified with the supplied Audio Express Easy Setup Guide. Got a slight hum from my Rel sub but was soon rectified with a new cable. Cinema sound is stunning and music is the best I've heard on a AV amp, a big improvement on my Pioneer 920. Audio Express (Creative Audio) service could not have been better, fast delivery, quality products, excellent communications, and friendly service. I will use them again and come thoroughly recommended.

Mr M G Harrison´s profile

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Mr M G Harrison
United Kingdom