Graham´s profile

Reviews (6)

Tyre Shopper

Great Service and Great Price

Staff went out of their way to get the fitting date sooner. Really impressed with the overall service

Walls and Floors

Let down at last minute

I ordered and paid for 22 square metres of tiles and the day before they were due to be delivered i received a phone call to say they were out of stock. My bathroom had been stripped out ready. The message I guess, is don't organise work until you have the tiles.
Luckily I managed to source the same tiles from Hqtiles with next day delivery and they were slightly cheaper than Walls and Floors

11 February 2014

Reply from Walls and Floors Ltd

Thank you for providing your feedback,
We are sorry for any inconvenience surrounding your order. The products you chose are in very high demand, which results in a high stock turn. We constantly work with our suppliers to ensure we have a healthy stock of all the products we offer. Unfortunately, when our pickers came to process your order, we found that the product you had chosen was temporarily out of stock. We apologise for this and for any delay in communicating this with you, and are sorry you had to take your business elsewhere. Regarding the price, we do have a Price Beat Promise, and will beat any competitor's price. We also frequently have discount and Free Delivery weekends to assist in bringing prices down. We hope that, should any tiling projects arise in the future, you will allow us the opportunity to restore your faith in our company.
Kind regards,
Walls and Floors Customer Service Team.

AnyVan

Very Good Service

I have used this service twice and both occasions has been a good experience. The driver went out of his way to help. Look at their reviews to decide who to have. It may be better to have someone who has better reviews, but might be a bit more expensive

Merlin Cycles Ltd

Arrived on time

I ordered some pedals, but I unfortunately, I ordered the wrong ones. I returned them and asked them to send me the correct ones (same cost), but they refunded the money instead.

PlumbNation

Quick Delivery

Ordered a Stelrad radiator. It was delivered on time. The delivery person bought the rad up the steep drive in person and put it inside the house for me as I had a bad back.
The price was the best I could find on the internet.

Kitchen Appliance Centre

Perfect transaction

The price was the best price I could find after trawling the internet. Ordering was simple, with free delivery. The item was delivered promptly amd communication was good throughout. I cannot fault the service I received

Graham´s profile

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Graham
Reviewer
United Kingdom

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