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Essential Travel

INSURED TELL YOU GO TO CLIAM !!!!!

I HAD SCUBA INSURANCE FOR EVERY THING AND EVEN TOOK OUT THE BIGER PRIMUIM TO COVER LOST OR STOLE
ITEMS. SO THOUGHT I WAS ALL COVERD AS IT WAS MY NEW DIVE CAMREA AND UNDERWATER CASING , BUT I WAS TAKING PHOTOS OF MY PARTNER AND FRIENDS ON A SHIP CALLED THE FLIPPER RUE .I WAS LEANING ON THE SHIP OF THE SHIP STAYING MYCAMERA WHEN A SMALL WAVE COME THE SHIP WENT UP AND DOWN THE CAMREA SLIPED OUT OF MY HAND AND FELL OVER BOARD MY FRIEND WHO WAS WITH US GOT THE CAPTAIN TO WAIT TILL HE TRY AND RECOVER IT BUT TO DEEP SO WE GOT THE MARKS OF WERE THE SHIP WAS ACHERD POLICE SAY IT WAS NOT A CRIME SO DID NOT GET A REPORT IT WAS AS ACCIDENT.
GOT HOME MADE A CLIAM HAD TOGET A REPORT FROM POLICE A REPORTFROM THE FIRM WHO OWN SHIP
GOT THE SECECTRAY OF MY CLUB WHO WAS STILL IN TENERIFE TO GO TO FIRM THEY WOULD NOT GIVE REPORT BECAUSE THEY SAID THEY HAVE TO HAVE A REPORT FROM THE POLICE , THE POLICE SAY IT WAS AN ACCIDENT ,SO IAM COUGHT IN THE MIDDLE, SO AS I SAY " INSURED TILL YOU GO TO CLIAM "!!!!!!

19 March 2013

Reply from Essential Travel Ltd

Dear Mr Loughlin,

Thanks for your feedback and we are sorry for any inconvenience this may have caused you.

Please note that the customer services team have been notified of the situation and Whitehorse Insurance will be calling you directly to resolve the issue.

Kind regards,
Essential Travel

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Mr Loughlin
Reviewer
United Kingdom

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