Davi Singh´s profile

Reviews (1)

Diamond Heaven

Very poor

I purchased a platinum diamond channel ring from diamond heaven at the price of £3000. One day later the ring is worth £500, I would advise customers to try selling there rings you will get nothing for them. Diamond heaven no this and did not re-fund my money, the ring has never been worn. I would strongly advise people to not shop here. I will continue to blog so customers do not go through what i did.

05 June 2013

Reply from Diamond Heaven

Hi Davi,

Thank you for your review.

I have looked into this in detail and found the following. The ring purchased from ourselves was sold for the correct retail value. I believe this was done through one of the insurance schemes we run in store. After a short time you returned asking if you could exchange the ring as somewhere you had tried to sell the ring had only offered you a small fee. Now as explained the place where you had taken the ring had only offered you the scrap value for the metal. The substantial amount of diamonds in the ring would not have been to taken into account. At £500 the place you took this ring were clearly trying to miss-lead you in order to acquire the item at a substantially reduced price.
If you need any further information then please free to contact us.

Diamond Heaven

Davi Singh´s profile

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Davi Singh
United Kingdom