Vicky´s profile

Reviews (2)

Didn't have to wait long to start my project

Excellent and quick service, easy website to negotiate.

Garden XL

Shame about the delivery method

The help I received from the garden centre was very good, however, the carriers, TNT proved to be a nightmare. Having been told by the garden centre that the couriers would notify me when they had the goods to arrange a delivery slot, I received an email advising me that my order had been despatched for next day delivery. Having waited in all day my order did not arrive. I phoned TNT, said I would be away for 2 days, not to deliver until I returned, which was confirmed by them. On my return I was annoyed to learn that there had been 2 attempts to deliver, my neighbours were concerned, and when the goods finally arrived, 1 damaged box due to the consignment being on the lorry for 3 days, the driver told me that he hadn't been given any instruction not to deliver.

Vicky´s profile

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United States