Ardent parking advertised that it was 1 mile from Stansted and that, on arrival, I would be taken 'immediately' to the terminal. This would only be accurate if (a) they had been crows and (b) there had been a minibus at the parking lot to take me. Following a 15 minute wait and a 15 minute drive, it took half an hour from my arrival to reach the terminal (accompanied by someone who was 'having a bad day') and my expectations were, therefore, not met.
I note that the Ardent site has been considerably updated and that there are now 'friendly' staff to meet and greet. I can only imagine that they have updated their staff along with their service.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.